Terms and Conditions

Last updated: 27 August 2026

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of Supreme Matchmaking ("the platform", "we", "us", or "our"). By requesting early access, submitting an application, or using any part of the platform, you agree to be bound by these Terms. If you do not agree, please do not proceed.

Supreme Matchmaking is a premium, application-based community for African professionals who are serious about marriage and long-term commitment. It is not a public social network or a swipe-based dating app. Membership is earned through an application and review process, not granted automatically upon registration.

These Terms should be read alongside our Privacy Policy, which forms part of this agreement.

2. Eligibility

To apply for membership you must:

  • Be at least eighteen (18) years of age at the time of application. We enforce this with an age check during identity verification and a database constraint. Applications from individuals under eighteen will not be processed.
  • Provide truthful, accurate, and current information at every step of the application, including identity documents and a live selfie.
  • Not be subject to any legal prohibition that would prevent you from using the platform under applicable law.
  • Intend to use the platform for genuine, personal matchmaking purposes only.

We reserve the right to verify your eligibility at any time and to suspend or terminate access where these conditions are not met, including if misrepresentation is discovered after approval.

3. Membership and Application Review

3.1 Application process. Submitting an application does not guarantee membership. Each application is assessed by our review board against the platform's values and principles. We may approve or decline any application at our discretion. We are not obliged to give detailed reasons for a decline.

3.2 Application status. Once submitted, your application will be placed Under Review. We aim to complete reviews within the window stated in the platform at the time of submission. You will be notified of the outcome by email.

3.3 Declined applications. A declined application is not a permanent bar. You may reapply after ninety (90) days from the date of decline. Your identity verification records are carried over so you do not need to repeat the identity step, unless we specifically request it.

3.4 Approved members — free trial. On approval you receive a thirty-day free trial with limited access. During the trial you may receive one to two curated match introductions and message those matches. Additional features are available on a paid subscription.

3.5 Match introductions. Matches are generated by our AI compatibility engine. Introductions below our confidence threshold are held for staff review before reaching you. You will not be shown the general membership pool, and your profile will not be visible to other members outside of a curated introduction. Match cards expire if there is no engagement within a set period; you will receive advance notice before expiry.

3.6 Intention lock. The matchmaking intention you select during the application (marriage minded, serious relationship, or courtship) is locked once submitted. You may request a change by contacting us directly; such requests are considered on a case-by-case basis.

3.7 Pause and deletion. You may pause your membership at any time from the Settings screen, which hides your profile from the matching engine while keeping your existing matches and chats accessible. You may also delete your account at any time; see Section 6 for how personal data is handled after deletion.

4. Fees and Subscriptions

4.1 Free trial. All approved members receive a thirty-day free trial. At the end of the trial, access to premium features is restricted until a paid subscription is activated. You will be notified before the trial expires.

4.2 Subscription tiers. Two paid tiers are available beyond the free trial:

  • Premium — monthly or annual billing, full access to the platform's matching and communication features.
  • Concierge — a higher, hands-on tier including a dedicated matchmaker and priority review of every introduction. Billed separately from Premium.

Current prices are shown at the point of purchase and on the Membership Benefits screen within the app. Prices may be updated with reasonable notice.

4.3 Coaching sessions. Sessions with a verified relationship coach are billed per session and are separate from any subscription tier. Coaching is available to Premium and Concierge members.

4.4 Cancellation. You may cancel your subscription at any time from the Membership Benefits screen. Access continues until the end of your current paid billing period, after which it reverts to a restricted state. We do not issue pro-rata refunds for unused days in a cancelled period, except where required by law.

4.5 Restore purchases. If you reinstall the app or change devices, use the "Restore purchases" option on the Membership Benefits screen to reconnect an active subscription.

4.6 Payment disputes. If you believe you have been charged in error, contact us at support@supreme-matchmaking.com within thirty (30) days of the charge and we will investigate promptly.

5. Code of Conduct

The platform is built on trust, discretion, and mutual respect. All members are expected to:

  • Represent themselves honestly at all times, including in profile information, photos, voice notes, and conversation.
  • Treat other members with dignity and respect. Harassment, abuse, hate speech, explicit content, threats, or any conduct that demeans or harms another person is prohibited.
  • Not share another member's personal information, voice notes, photos, or chat content outside the platform.
  • Not attempt to move communication off the platform to circumvent its safety features before an appropriate stage of the introduction process.
  • Not attempt to circumvent screenshot restrictions, the locked photo system, or any other safety or privacy feature.
  • Report concerns through the in-app report function rather than retaliating personally.
  • Not create more than one account, or assist others in misrepresenting their identity.

We maintain continuous behavioural review. Violations may result in a warning, temporary suspension, or permanent removal from the platform, at our sole discretion. We maintain an internal audit trail of all moderation decisions. Serious violations may be reported to relevant authorities.

6. Privacy and Data

Your personal data is processed in accordance with our Privacy Policy. The key points relevant to these Terms are:

  • Identity data. Your identity documents and selfie are used solely for verification. They are not shared with other members.
  • Messages and voice notes. All messages and voice notes are encrypted in transit and at rest. They are not readable by third parties and are never stored in a publicly accessible location.
  • Profile visibility. Your profile is never visible to the general membership. Only members with whom you have an active curated introduction can see your profile details.
  • Data export. You may request a copy of your personal data at any time from the Settings screen. We will deliver your export by email within a stated timeframe.
  • Account deletion. Deleting your account triggers a thirty-day soft-delete period during which your profile is immediately hidden from all other members. After thirty days, personal data and voice content are permanently erased. An anonymised audit record is retained for the minimum period required by law.
  • No data sales. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We process your data in compliance with the Nigeria Data Protection Act 2023 (NDPA) and any other applicable data protection law.

7. Limitation of Liability

To the fullest extent permitted by applicable law:

  • We provide the platform on an "as is" and "as available" basis. We make no warranties, express or implied, including as to the platform's fitness for a particular purpose, uninterrupted availability, or the suitability of any match introduced through it.
  • We are not liable for the conduct of any member, including conduct during conversations facilitated by the platform. Members are responsible for their own actions and communications.
  • We are not liable for any indirect, incidental, consequential, or punitive losses, including loss of data, loss of opportunity, or loss of reputation, however caused.
  • Our total aggregate liability for any claim arising from your use of the platform is limited to the greater of (a) the total amount you paid to us in the three (3) months immediately preceding the event giving rise to the claim, or (b) ten thousand Naira (₦10,000).

Nothing in these Terms excludes or limits our liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited by law.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

Any dispute, controversy, or claim arising from or relating to these Terms, your application, or your use of the platform shall be subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria, unless we agree otherwise in writing.

We reserve the right to update these Terms from time to time. Where a change is material, we will notify you by email at least fourteen (14) days before it takes effect. Continued use of the platform after that date constitutes acceptance of the revised Terms.

9. Contact

If you have questions about these Terms, please contact us:

We aim to respond to all written enquiries within five (5) working days.