1. Introduction
This Privacy Policy explains how Supreme Matchmaking collects, uses, stores, and protects your personal data when you visit our website, request early access, submit an application, or use the platform as an approved member.
We take your privacy seriously. This platform is designed for a professional, faith-minded audience for whom discretion is not a feature — it is a foundation. We collect only what we need, protect what we hold, and give you meaningful control over your information at every stage.
This Policy should be read alongside our Terms and Conditions.
2. Who We Are
Supreme Matchmaking is operated by Supreme Matchmaking Limited ("we", "us", "our"), a company incorporated in Nigeria. We are the data controller for personal data processed through the platform and this website.
Our designated Data Protection Officer can be reached at chief_admin@supreme-matchmaking.com. For all other privacy enquiries, contact us at hello@supreme-matchmaking.com.
3. Data We Collect
We collect personal data in the following categories, depending on how far you engage with the platform:
Early access sign-up (this website)
- Email address and the date and time you signed up.
- IP address, stored as a salted cryptographic hash only — we never retain your raw IP address.
- Country code derived from your connection, where available.
- Confirmation status and the date your email address was confirmed.
Application (identity and profile)
- Full legal name, date of birth, and nationality.
- Government-issued identity document (for verification purposes).
- A live selfie image captured during the verification step.
- Stated matchmaking intention (marriage minded, serious relationship, or courtship).
- Match preferences: who you hope to meet, age range, location, openness to relocation, faith background, and cultural preference.
- Values and compatibility answers provided in the profile form.
- Terms acceptance timestamp.
Platform use (approved members)
- Voice notes exchanged with curated matches.
- Text messages exchanged with curated matches.
- Profile photos you upload (up to six, including your primary photo).
- In-app call records: the fact that a call took place, its duration, and the date. Audio is never recorded or stored.
- Feedback you provide on matches (for example, a respectful pass reason or a mid-conversation check-in response).
- Reports you file against other members, or reports filed against you.
- Subscription tier, payment status, and a history of billing events. Full card details are never stored by us; they are held by our payment processor.
- Notification preferences and account settings.
- Account status and status change history, including any moderation actions and their internal audit notes.
Success off-boarding (optional)
- If you indicate that you met someone through the platform when closing your account, any testimonial you choose to share and the consent choices you make about how it may be used.
4. How We Use Your Data
We use the data we collect for the following purposes:
- To operate the early access list. We use your email address to send a confirmation message, to notify you when applications open, and to send platform announcements you have consented to receive.
- To verify your identity and age. Your identity document and selfie are used solely to confirm that you are who you say you are, and that you meet the minimum age requirement of eighteen years. They are not shared with other members.
- To review your application. Your profile information, stated intention, and preferences are reviewed by our team to assess whether you are a good fit for the community.
- To generate and curate introductions. Your compatibility profile and preferences are used by our AI engine to generate match introductions. Match confidence scores inform whether a match goes live automatically or is held for a staff review.
- To facilitate communication. Messages and voice notes are routed through our infrastructure to enable communication between matched members. They are encrypted in transit and at rest.
- To moderate the platform. Reports, moderation flags, and automated transcription signals are reviewed by staff to maintain the platform's code of conduct.
- To manage subscriptions and billing. Subscription status and billing history are used to control access to paid features and to communicate with you about your membership.
- To improve the matching engine. Anonymised or aggregated feedback signals (such as pass reasons and match feedback responses) are used to improve the quality of future introductions. These signals are not personally attributed in any external reporting.
- To comply with legal obligations. We retain certain records as required by Nigerian law, including audit logs related to conduct and moderation decisions.
5. Legal Basis for Processing
We process your personal data on the following legal bases under the Nigeria Data Protection Act 2023 (NDPA) and applicable data protection law:
- Contract. Processing your application, verifying your identity, generating match introductions, and managing your subscription are necessary to provide the service you have applied for or subscribed to.
- Consent. Sending early access notifications and marketing communications, using optional testimonial content, and any processing that goes beyond what is strictly necessary to provide the service. You may withdraw consent at any time without affecting the lawfulness of prior processing.
- Legitimate interests. Detecting and preventing fraud, abuse, and misrepresentation; maintaining platform safety and security; improving the matching engine using anonymised signals; and retaining audit logs for conduct accountability. We have assessed that our legitimate interests in these activities are not overridden by your privacy rights.
- Legal obligation. Retaining records required by Nigerian law, including data protection compliance records and conduct audit trails.
Where we rely on consent, you have the right to withdraw it at any time by contacting us or using the relevant control in the app. Withdrawal does not affect processing that took place before withdrawal.
6. Data Sharing
We do not sell, rent, or trade your personal information. We share data only in the following limited circumstances:
- Identity verification provider. Your identity document and selfie are shared with our identity verification provider solely for the purpose of verifying your identity. The provider processes this data under a data processing agreement with us and is not permitted to use it for any other purpose.
- Payment processor. Your payment details are handled directly by our payment processor. We receive only a tokenised reference and billing summary; we never see or store your full card details.
- Cloud infrastructure. Our platform runs on Supabase (database, authentication, and storage) and Netlify (web hosting). Both act as data processors under agreements that require them to protect your data.
- Email delivery. Transactional emails (confirmation, notifications) are sent via a third-party email service provider acting under a data processing agreement.
- Law enforcement and legal process. We may disclose personal data where required to do so by law, court order, or a lawful request from a competent authority.
- Business transfers. If Supreme Matchmaking is acquired, merged, or its assets are transferred, your data may be transferred to the successor entity. We will notify you before that transfer takes effect and your rights under this Policy will continue to apply.
Other than the above, your data is not shared with any third party without your explicit consent.
7. Retention and Deletion
Early access list. Your email address and sign-up record are retained for as long as you remain subscribed to early access communications. If you unsubscribe, your record is marked as unsubscribed and is retained in anonymised form for analytics purposes only.
Application data. If your application is declined, your application record and identity verification data are retained for ninety (90) days to enable reapplication, then deleted. If you are approved, your application record is retained for the lifetime of your membership.
Active member data. Your profile, preferences, matches, messages, and voice notes are retained for the lifetime of your account.
Account deletion. When you delete your account, a thirty-day soft-delete period begins. During this period your profile is immediately hidden from all other members and from the matching engine. After thirty days:
- Personal data (name, contact details, identity documents, selfie, photos, preferences, messages, and voice notes) is permanently erased.
- An anonymised record of moderation actions and their outcomes is retained for the minimum period required by law.
- Billing records are retained for the period required by Nigerian tax and financial regulation.
You may request deletion at any time from the Settings screen in the app, or by contacting us. We will confirm deletion by email.
Coaching and payment records. Records of coaching sessions and payment history are retained for seven (7) years from the date of the transaction, as required by Nigerian financial regulations.
8. Your Rights
Under the Nigeria Data Protection Act 2023 and applicable law, you have the following rights regarding your personal data:
- Right of access. You may request a copy of the personal data we hold about you. Members can initiate this from the Settings screen; early access subscribers can request it by email.
- Right to rectification. If any data we hold is inaccurate or incomplete, you may ask us to correct it.
- Right to erasure. You may ask us to delete your personal data. For active members, this is handled via account deletion (see Section 7). Some data may be retained where we have a legal obligation to do so.
- Right to restriction. You may ask us to restrict processing of your data in certain circumstances, for example while a dispute is being resolved.
- Right to data portability. You may request your personal data in a structured, commonly used, machine-readable format.
- Right to object. You may object to processing based on legitimate interests. We will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.
- Right to withdraw consent. Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact our Data Protection Officer at chief_admin@supreme-matchmaking.com. We will respond within thirty (30) days. We may ask you to verify your identity before processing a request.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or our data practices. Where a change is material — for example, a new category of data collected or a new purpose for processing — we will notify you by email at least fourteen (14) days before it takes effect.
The "Last updated" date at the top of this page shows when this version came into force. We encourage you to review this Policy periodically.
11. Contact and Complaints
If you have questions about this Privacy Policy or how we handle your personal data, please contact us:
- General privacy enquiries: hello@supreme-matchmaking.com
- Data Protection Officer: chief_admin@supreme-matchmaking.com
We aim to respond to all written enquiries within five (5) working days.
If you are not satisfied with our response, you have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) at ndpc.gov.ng.